The Problem

Hospitality is at a tipping point — loyalty programs are stale, fragmented, and built for discounts, not relationships. Guests expect seamless, personalized recognition across every venue they visit, while restaurants and hotels are desperate to retain high-value regulars in a market with rising costs and intense competition. Diwan bridges this gap now by turning payments into instant recognition and curated rewards, creating loyalty that feels exclusive and effortless — exactly what modern diners demand.